Returned Checks and ACH Payments

Yes, there is a $25 fee charged to the appropriate MSU customer account for each returned item.

Payments can be made in person at the Hannah Administration Building; personal check, money order or cashier checks are accepted, please do not pay in cash. There is a drop box located outside of room 110 (payments slips are located by this drop box) for payments to be left during business hours. After business hours payments can also be deposited in our night depository located in our circle driveway on Auditorium Road.

Payments can be mailed to:

Please be sure to include your account number or student ID # on your payment.

Please contact our office via telephone (517) 355-3313 or email (returneditems@ctlr.msu.edu).

Holds placed on your student account will be removed upon paying the balance in full.

Our office is open Monday – Friday from 8 AM to 5 PM Eastern time. Our staff is assisting customers remotely and may not be available for walk-in service. If you wish to speak to a member of our staff in-person, please call (517) 355-3313 or email (returneditems@ctlr.msu.edu) our office to schedule an appointment.

Our staff can assist you with the reason your payment was returned by your bank. Our office is open Monday – Friday from 8 AM to 5 PM Eastern time and can be contacted by phone at (517) 355-3313 or email returneditems@ctlr.msu.edu.

When two or more payments made towards a student’s account have been returned within one year, the student will no longer have ACH payment as an available method of payment on their student account for one year from the date of the first returned payment.